Customers
Create laundry pickup requests, compare vendor offers, choose the best fit, and track every order in one place.
About
Who Dhune.np is for
Dhune.np connects customers, vendors, and business users through a clear request, offer, and order workflow built for local laundry needs.
Laundry Vendors
Receive customer requests, send competitive offers, manage accepted work, and grow service reach across local areas.
Business Users / Organizations
Coordinate uniforms, linens, and recurring laundry needs with a more organized request-offer-order workflow.
How It Works
A simple connected laundry flow
Customers and vendors move through one clear request, offer, and order path.
Create Request
Add laundry details, pickup location, timing, and notes.
Receive Offers
Vendors respond with price, time, and service notes.
Choose Vendor
Compare offers and accept the best fit.
Pickup & Processing
Vendor collects laundry and updates cleaning progress.
Delivery & Completion
Customer receives delivery, completes payment, and rates service.
User App
Laundry requests from your phone
Create pickup requests, review vendor offers, track orders, and manage payments in a mobile-first Dhune experience.
Create requests
Compare offers
Track orders
Manage payments
Android app download will be available soon.
Features
Everything needed for a laundry marketplace
Compact customer, vendor, payment, support, and operations features in one product.
Pickup location
Map-based request location for cleaner pickup coordination.
Payment support
Khalti, eSewa, and cash flows are represented in the platform.
Support chatbot
Help center support stays close to users when questions appear.
Report issues
Order reports and dispute support keep problem cases trackable.
Ratings
Customers can rate vendors after completed laundry orders.
Offer comparison
Users compare vendor price, timing, and notes before accepting.
Live Notifications
Important account, request, offer, and order updates stay visible.
Multi-role dashboards
Admin and vendor portals keep operations clear and organized.
Nepal Ready
Made for Nepal
Nepali and English support makes the app easier for local users, vendors, and business customers. Dhune.np is designed around local laundry pickup, vendor offers, payments, and order tracking.
Nepali & English interface
Easier for local customers
Built for Nepal-based laundry workflow
Supports local payments and pickup/delivery flow
FAQ
Quick answers before getting started
What is Dhune.np?+
Dhune.np is a smart laundry marketplace connecting customers with trusted laundry vendors in Nepal.
How does the request and offer system work?+
Customers create requests, vendors send offers, and customers accept the option that fits their price and timing.
Can vendors register on Dhune.np?+
Yes. Vendors can register, complete approval, receive requests, and send offers from the vendor portal.
Which payment methods are supported?+
The platform supports cash visibility and online payment flows including Khalti and eSewa where enabled.
Is pickup and delivery included?+
Vendors include pickup and delivery cost in the final offer price shown to customers.
Is the mobile app available?+
The Android app download section is prepared and the public download link will be available soon.